Privacy Policy
This Privacy Policy explains the categories of information PrivateCryptoSwap.io may process when a user visits the website, creates a crypto exchange order or contacts support.
The exact data available depends on how the service is used. Private routing does not mean that the website processes no technical or transaction information.
Data We May Process
The service may process information necessary to create, execute, secure and support an exchange order.
This can include:
- order ID and order status;
- selected source and destination assets;
- blockchain networks;
- deposit and payout wallet addresses;
- transaction hashes;
- quoted and executed amounts;
- timestamps and exchange-status records;
- IP address and basic technical request information;
- browser, device or security logs;
- information voluntarily sent to support;
- compliance-review information when additional review is required.
How Data Is Used
Information may be used to provide the exchange, detect deposits, send payouts, display order status, investigate support requests and protect the service from fraud or abuse.
Data may also be processed for transaction screening, sanctions controls, security monitoring, debugging and compliance with valid legal obligations.
Cookies and Technical Data
The website may use essential cookies or similar technical storage required for session continuity, security and core functionality.
Analytics or other non-essential technologies should be described and managed according to the actual implementation of the website. The service should not claim “no logs” or zero technical data collection unless that is factually true.
Blockchain Data
Public blockchain transactions are not controlled by this Privacy Policy. Deposit and payout addresses, transaction hashes and other public-chain information can remain permanently available on the relevant blockchain.
Privacy-focused exchange routing changes the internal exchange path; it does not delete public blockchain records.
Service Providers and Data Sharing
Information can be processed by infrastructure, security, exchange-routing, compliance or support providers where necessary to operate the service.
PrivateCryptoSwap.io does not treat advertisers as entitled to private order data. Information should be shared only for legitimate service, security, compliance or legal purposes consistent with the actual operating model.
Retention
Data should be retained only for as long as reasonably necessary for order processing, support, security, fraud prevention, dispute handling and applicable legal or compliance obligations.
Different categories of information can have different retention periods.
Security
The service uses reasonable technical and organizational controls to protect information under its control. No internet service, wallet, exchange or storage system can guarantee absolute security.
Users should never send seed phrases, private keys, wallet passwords or two-factor authentication codes to support.
Privacy Requests
Questions or requests concerning information processed by the service can be submitted through the contact page.
Requests may require enough information to identify the relevant order or support interaction without requesting wallet secrets.
For transaction-screening and compliance information, see the AML Policy.